Frequently Asked Questions

Web Design

Are your sites mobile-friendly?

Yes. Every site we have built since 2010 has been mobile-friendly. The method we use to achieve this is known as responsive design, which ensures that the site works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.

When Is Payment Required For Your Web Site Design And Development Services?

For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.

What Kind Of Technology Do You Support?

We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it’s unlikely, if there’s something we can’t do, we can reach out to our network of partners for additional services.

What Is The Average Cost For A Website?

It is difficult to quote an average price, due to the enormous range in requirements for a site. According to BusinessWeek Online, a designer might charge $2,000 or more for a basic Web site, not including Web hosting fees. If you check out BuyerZone.com, you’ll see that a 4 – 6 page template-based site will cost around $400, while a full custom design will come in closer to $800 – $1500. Other authoritative sources generally quote in the $1,000 – $2,000 range.

How Long Does It Take To Create A Website?

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 – 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 – 6 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.

 

Web Development

Will I be able to make changes to the site after it is completed?

Yes. We use powerful and user friendly content management system to build our sites that allow anyone with good computer skills to make changes to their own website. We always remain available to make changes for you, if you don’t have time or you need more complex changes.

How does the development process work?

There are nine steps in our development process:

  1. Discovery – If the project is a rebuild, we review your current content and make further recommendations for improvements. If it’s a new site, we start by discussing the subjects and functionality you envisage for your site and develop an outline for you.
  2. Content – You compile all the content for the website, including all text and images.
  3. Preliminary Design – We create a home page concept including colors, fonts, image style and layout.
  4. Organization – When we have received all content in its final version, we review it to determine the best way to organize the information. The structure of the site is based on this organizational scheme and must be approved by you.
  5. Design Revision – After reviewing the initial design, you have the opportunity to request changes.
  6. Implementation – Once we’ve received your approval on the design, we move on to implementation. This is where the approved design becomes concrete and where we add site-specific features.
  7. Page Content – When we have all the content that will be included on the site and an approved design, we will enter all the data.
  8. Testing – We run through a final set of tests to be sure that everything is functional. You have an opportunity at this time to test the site as well.
  9. Launch – Once we have your final approval, we launch the site. The marks the end of the project.

Are your prices flat rate or time and materials?

We offer both options. If you stick to the timetable and scope defined in our flat rate proposal, we can guarantee that the price we quote will be the price we charge. However, if you want more flexibility with regard to collecting materials, making changes to the design or even making changes to functionality, we are happy to work on a time and materials basis.

 

E-commerce

Is An SSL For A Domain Name Also Valid For Its Sub-Domains?

No, unless you get a wildcard certficate, the SSL certificate is only valid for the exact domain or sub-domain that you registered it for. If you require an SSL for a sub-domain, keep in mind that the sub-domain has to be on a dedicated IP address.

What Is Involved In Setting Up An ECommerce Website?

First, of course, you’ll need a site design and the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. Spritz can help you with all of these items.

 

SEO Optimization

Is It Wise To Use Hyphens In Domain Names?

Hyphens may help search engines more easily parse long domain names for keywords, but it’s better to just shorten your potential domain name before opting for hyphens. The difference that hyphens make in the search engines is minimal at best. Most engines will still parse the keywords in the domain name regardless of the presence of hyphens.

Does The Length Of A Domain Name Have Any Effect On SEO?

No, it doesn’t.

Are Keywords In Domain Names Important?

Yes, keywords in a domain name are taken into consideration by the search engines. We don’t know exactly how much of a factor this is in determining search rank, but we know that keywords in a domain name are not weighed nearly as heavily as the keywords in your title tags and page content.

When Will I Start Seeing Results Of SEO?

The timeframe varies from a few days to many weeks, depending on when your site is re-indexed.

Will I Have To Redo My Entire Website To Make It Search Engine Optimized?

There are many levels of search engine optimization, and much will depend on how your site was originally built. Changing the site’s architecture is usually the most involved alteration. However, there are many other items within your site that can be modified more easily and quickly.

How Important Is It To Optimize My Web Site For Search Engines?

If you want to use your website to grow your business, then it is advisable to ensure your site is properly optimized. More than 80% of all Internet users use search to find what they need online. Why hide from potential customers?

There are many components to SEO, and you can choose to implement everything at once, or implement the techniques progressively. Of course, the sooner the changes are made, the sooner you will see the results.

 

Web Security

Does the AntiVirus product protect my website?

The protection is provided via a custom Website Firewall solution that functions as a perimeter defense for your website. It directs all incoming traffic to your website through our network, allowing us to filter out all malicious traffic.