Step By Step Process
“A thorough step guide”
Fill Out a Product Evaluation / Questionnaire and Consultation
To know your design needs and requirements is our primary objective. You will receive a brief survey form that will allow us to determine the nuances of your company, your preferences and mission. This also gives our design experts an opportunity to paint a vision in their minds and formulate an execution plan to design mock ups for your website. With this insight into your business, we can design an image for you that is not only visually outstanding but that is also aligned with your company’s core competence.
Date of Delivery and Timeline
As soon as you have filled out the evaluation from and returned it to us, you will be contacted by your personal account manager. The account manager is here to answer all your questions and to liaison directly with the graphic designers on your behalf. 3 days later you will receive your initial customized design concepts.
Vitalsols believes in timeliness and it is one of our basic fundamentals. Our commitment to adhere to the completion time is unstirred. Before stepping onto the main project inception, we undertake a detailed & thorough planning and documentation analysis. This ensures that work performed is of premium quality & scalable in future.
Mockup designs and presentation
Questionnaire and initial rounds of discussion gives us an idea about your requirements and project needs. In this stage, wireframe and mockup work is undertaken. This stage witnesses a number of reviews, changes and approvals to reach a final understanding about mockups prepared by us.
Initially you will receive several design concepts, each on crafted in a different way, yet each retaining the core essence of your company. From these you can let your account manager know which you prefer and why. Although the majority of our clients find the design they are looking for in the first presentation, as we are committed to 110% customer satisfaction, you are entitled to unlimited concepts. This means that within 2 days we will send you another presentation until you are completely satisfied.
When you have decided on your concept, you will receive 4-7 versions of the original concept with on working day. The revisions are improvements based on your preferences and can be modified ? unlimited within reason ? until you find your ideal image design. This stage normally takes no more than 2-3 days and you can expect your new logo in just 10 days.
Once you send us a satisfaction acknowledgement on the designs, and give us a go ahead, we would request you to provide the confirmation via email.
This processing stage entails:
- Converting the approved draft into HTML5 / CSS
- Optimizing your artwork
- Creating custom graphics
- Interface designing of other pages
- Compounding ecommerce system whenever required
- Integrate CMS if required
Developing scripts/logics as per the project specifications. To keep you updated throughout the development process and correct anything you don’t approve of, we will keep on uploading work-in-progress to a specific URL on our local servers
We receive 40% of your estimated total as a deposit prior to initiating work and balance in two equal instalments. We use 2co payment gateway for small payments below USD 500 and for colossal payments we accept Wire Transfers/Western Union/xoom.com/rapidremitsvc.com. The final payment is due immediately upon completion of the project and before the completed work is handed over to you.
Post the completion of the design and development process, we upload the constructed site on our servers for testing. You will have the access authority as well to view and test all segments. We will expect your comments, based on which required adjustments will be made.
We give complete assurance for our design work and quality. However, if you wish to discontinue our services after reviewing the initial drafts, rest assured we will refund your deposits after making a deduction of USD 100 for each draft presented to you (This is a fair deduction for designing the drafts). If you decide to continue to work with us, we offer you revisions according to the package purchased. We assure you that we will provide 12 months of technical support for removing bugs/errors found in programming works.